Terms of Service — FiyonLab

1. Agreement to Terms

By accessing or using the FiyonLab corporate website (fiyonlab.com), FiyonOS ERP (app.fiyonlab.com), or the Fiyon AI Agent Platform (agents.fiyonlab.com), you agree to be bound by these Enterprise Terms of Service and all incorporated policies.

2. Customer Ownership of Financial Data

As between FiyonLab and the Customer, the Customer retains all right, title, and interest in and to all Customer Data, including all general ledger records, chart of accounts, payroll census details, invoices, and bank transaction statements. FiyonLab claims zero ownership over your operational or financial data.

3. System-of-Record Availability & SLAs

FiyonOS ERP is designed for institutional mission-critical operations. We maintain high-availability deployments on Google Cloud Platform with automated database snapshot recovery, multi-zone compute redundancy, and a target 99.9% uptime SLA for production tenants under active enterprise service contracts.

4. Autonomous Agent Guardrails & Governance

The Fiyon AI Agent Platform executes autonomous workflows based on user-configured rules and approval limits. The Customer acknowledges that high-value financial actions must adhere to the configured Human-in-the-Loop approval thresholds. FiyonLab provides audit logs of every agent action to ensure complete accountability.

5. Acceptable Use Policy

Customers and users may not:

Attempt to bypass schema isolation boundaries or access another tenant's data.
Execute unauthorized denial-of-service, vulnerability scanning, or penetration testing against production clusters without prior written authorization.
Reverse engineer, decompile, or copy the proprietary microservice architecture of FiyonOS.

6. Inquiries and Notices

Legal notices should be addressed to ActiFusion Technologies, Attention: Legal & Compliance Department, email: [email protected].